Member Services
Supporting Your Wellness in Every Season
UnitedAg’s Member Services and Advocates teams work together to provide personalized, hands-on support for both employers and members. From enrollment and benefits questions to care navigation and claims assistance, they help ensure a seamless healthcare experience at every stage making it easier to access benefits, resolve issues, and get the most value from coverage.
We’re Always in Your Corner
Available 6 Days a Week – Support when you need it most.
Bilingual Member Services Team – Assistance in English and Spanish.
Call, Text, or Click – Multiple ways to connect with us.
Fast, First-Call Resolution – 98.6% of inquiries resolved on the first call.*
*Based on Member Services performance metrics.
Reliable. Accessible. Trusted Care.
Quick Contact Options
Call Us
Contact our team of bilingual member service professionals available Mon - Sat. View hours.
Text Us
Text “Help” for a quick response for your health benefit questions. Available Mon - Sat. View hours.
English: 949.594.0788
Spanish: 949.524.4877
Email Us
Email Member Services with any benefits-related questions. Avg. response time: 1 business day.
Submit Appeal
Submit a medical appeal from your mobile device or desktop with supporting documents.
On-site Support
UnitedAg’s Client Services and Field Staff teams work together to deliver hands-on support for employers and members, ensuring a seamless healthcare experience from enrollment through ongoing care.
Dedicated support for employers and members.
Local, bilingual representatives providing hands-on assistance.
Benefits education, enrollment guidance, and issue resolution.
Personalized service focused on simplifying healthcare.
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Need Additional Help?
Contact member services at 800.223.4590